Michelle Idiens
Managing Director
Michelle has over 13 years experience working and managing in Environmental and Water Testing Laboratories and has been with AIS since 2014, becoming co-owner along with her partner Scott in November 2019. Michelle oversees Operations and New Product Development.
James Beard
Development Manager
Jim has worked for AIS for over 25 years as a Software Developer, with promotion to Senior Software Engineer in 2016 and has been integral in the development of the current system during this time. He heads up our Development team, continuing to improve the functionality of our LIMS product.
Stuart Carter
Operations Manager
Stuart has over 10 years experience working in Environmental Testing Laboratories and has been with AIS since 2018, becoming Operations Manager in November 2019. Stuart manages the Support team and New System Demonstrations, Sales and Installations.
Emily Kepner
Software Engineer
Before joining AIS in 2023 as a Software Engineer, Emily worked in data analysis, systems admin, and delivering large-scale IT projects in both the public and private sectors. This included technical experience in a laboratory environment, particularly in improving laboratory workflows and procedures through both code and low-code solutions.
Michael Sophocli
Senior LIMS Specialist
With over 8 years of experience in NHS Clinical Virology and Microbiology laboratories, Michael brings strong expertise in laboratory systems, workflows, and operational improvement. He played a key role in the adoption of automation and successfully delivered two LIMS migrations, thereby enhancing efficiency and improving workflows.
Since joining AIS in January 2018 as a LIMS Specialist, Michael has progressed to Deputy Operations / Sales Manager in 2025. In this role, he plays a pivotal part in customer support, sales, and leads the implementation of new system projects, helping organisations get the most from their LIMS solutions.
Our Team
Michelle Idiens
Managing Director
Michelle has over 13 years experience working and managing in Environmental and Water Testing Laboratories and has been with AIS since 2014, becoming co-owner along with her partner Scott in November 2019. Michelle oversees Operations and New Product Development
Scott Idiens
Sales and QHSE Director
Scott has over 15 years experience working and managing in Environmental, Water and Food Testing Laboratories and has been with AIS since 2017, becoming co-owner along with his partner Michelle in November 2019. Scott is responsible for Health & Safety, Quality and Finance and oversees Business Development/Sales.
Stuart Carter
Operations Manager
Michael Sophocli
Senior LIMS Specialist
James Beard
Development Manager
James McManus
Software Developer
Emily Kepner
Software Engineer
Why Choose AIS Ltd
There are a number of companies UK-wide offering laboratory information management system software. So why choose us? What makes us stand out from the others?
AIS have 30+ years of experience successfully creating practical solutions for a wide range of customers from various industries. Our dedicated team of staff are friendly and approachable and will go the extra mile to ensure your satisfaction. The majority also come from lab testing/management backgrounds, which ensures they understand what it’s like from a client's perspective to use a laboratory information management system software in practice. The team work extremely hard to ensure the LIMS solution is of the highest quality and fulfils the customers’ needs and expectations. AIS are passionate about the solutions we provide - your success really is our success.
We have been praised on many occasions for our excellent delivery of engaging and detailed interactive training sessions. Training is performed using your LIMS system configuration and can be delivered on-site, off-site at AIS, or remotely on dates and times that are convenient for the attendees. Training sessions are accompanied by guides and videos which ensure the users are able to take full advantage of the system's capabilities.
Through the successful implementation of our laboratory information management system software, the use of customised training material and specialised technical support services, we ensure a seamless transition from your previous setup to the new LIMS software. This allows the lab to continue with its scheduled workload, minimising costly downtime or loss in throughput while the new solution is installed and validated.
Our LIMS solutions are easy to operate, use and maintain. They can be integrated with third-party software and instruments and allow the inexperienced user to enter data into the system quickly and accurately thus limiting the opportunity for errors and mistakes. AIS LIMS includes a 'report' designer which allows the user to set up a report style and layout dependent upon the purpose of the report.
AIS are keen to support customers with innovative ideas and a passion for research and development. We encourage continual improvement and customer feedback. We embrace customers who push the limits of their LIMS, thus challenging us to develop and improve our products.
